Shipping policy
Shipping Policy
Thank you for shopping with SolMadera Studio. We carefully prepare each order so your items arrive ready to be enjoyed.
Order Processing
Orders are processed and prepared for shipment as promptly as possible. Processing times may vary depending on the item, order volume, weekends, holidays, and special circumstances.
Shipping Rates & Delivery
Available shipping options, rates, and estimated delivery times are displayed at checkout based on your order and delivery address.
Please note that estimated delivery times begin after an order has been processed and are provided as estimates. Carrier delays or other circumstances outside of our control may occasionally affect delivery.
Shipping Address
Please review your shipping address carefully before completing your order. Customers are responsible for providing a complete and accurate delivery address.
If you notice an error after placing your order, please contact us as soon as possible. We will do our best to help if the order has not yet shipped.
Tracking
When tracking information is available, it will be provided after your order ships.
Lost, Delayed, or Damaged Packages
If your order appears to be significantly delayed, lost, or arrives damaged, please contact SolMadera Studio so we can review the situation and help determine the appropriate next steps.
Questions
If you have questions about your order or shipping, please contact us through our Contact Us page.
SolMadera Studio
Live Deeply. Love Consciously.